server and datacentre moving

We are in the process of moving to new servers and a new datacentre. This is a newer facility, and in the process we are making our infrastructure more reliable. There may be some disruption, but we will do our best to keep it as unobtrusive as possible. Please let us know if you see anything unexpected, or run into any problems. Thank you for your patience and understanding!

SYONEX Support

SMTP service now supports encrypted connections

The mail server at smtp.syonex.com now supports encrypted connections. We encourage you to use authenticated, encrypted connections to the mail server from your mail client.

SYONEX Support

Squirrelmail – HTML compose option installed

The squirrelmail web interface (via https://secure.syonex.com/ now allows you to compose messages in HTML format.

SYONEX Support

Shared SSL Pages

Shared SSL (HTTPS) web pages are now available for shared hosting customers. Contact us if you’re interested.

SYONEX Support

Greylisting Software Updated

The postgrey greylisting software was updated, which also updates the greylisting “whitelist” for sites that don’t respond well to greylisting. (Greylisting is one of the spam-fighting tools we use.)

SYONEX Support

Whois Privacy now available for domains

We can now provide “whois privacy” for most domains, so that the name and contact information for a domain is not publicly visible.

SYONEX Support

Spam Blocking Updated

The spam-blocking software has recently been updated to provide better results. We now use FuzzyOCR to try and recognize spam inside images, and the spam blocking rules are now automatically updated every day.

SYONEX Support

Web Mail Configuration Change

The web mail interface configuration was updated to use a default “To” domain other than syonex.com. Now, if you accidentally forget the domain name when sending mail, the default domain will be “you_forget_to_add_the_domain.com” which should bounce back to you, rather that going to a syonex.com user.

SYONEX Support