Service Outage – July 5 2009

An electrical fire in a UPS belonging to our clocation provider resulted in a power outage for our equipment starting about 02:30EDT Sunday, July 5. Power was restored approximately 80 minutes later. However, our firewalls were incorrectly configured to not automatically reboot when power is restored, resulting in a further delay restoring services. All services were restored by approximately 10:30EDT. We have corrected the configuration error. Please accept our apologies for the longer than necessary outage.

SYONEX Support