The mail server at smtp.syonex.com now supports encrypted connections. We encourage you to use authenticated, encrypted connections to the mail server from your mail client.

Early this morning, the anti-virus software's automatic update process went crazy and filled up the filesystem that handles mail. This was fixed this morning. We expect to update the anti-virus software in the near future. Please accept my apologies for the inconvenience.

The squirrelmail web interface (via https://secure.syonex.com/ now allows you to compose messages in HTML format.

There were problems getting to the SYONEX sites this afternoon (roughly 4pm to 5pm EST) from locations on the rogers.com network, which have now been fixed. The sites were accessible from other networks during this time. Our understanding (at present) is that it was a problem in the Rogers network.

We can now provide "whois privacy" for most domains, so that the name and contact information for a domain is not publicly visible.

Shared SSL (HTTPS) web pages are now available for shared hosting customers. Contact us if you're interested.

The postgrey greylisting software was updated, which also updates the greylisting "whitelist" for sites that don't respond well to greylisting. (Greylisting is one of the spam-fighting tools we use.)

The spam-blocking software has recently been updated to provide better results. We now use FuzzyOCR to try and recognize spam inside images, and the spam blocking rules are now automatically updated every day.

The web mail interface configuration was updated to use a default "To" domain other than syonex.com. Now, if you accidentally forget the domain name when sending mail, the default domain will be "you_forget_to_add_the_domain.com" which should bounce back to you, rather that going to a syonex.com user.

Welcome to the new SYONEX Support site, which is intended to provide useful and timely information and SYONEX customers.