A time management problem that people often ask me about is how to get started on a new big tasks (NBT). With a heavy number of interruptions, meetings, and so on it can be easy to get distracted and never actually start that important NBT. Starting a NBT is also a bit intimidating; it's emotionally easier to continue with checking email, answering tickets, and (this is the big one) work on less important, but easier, tasks.

When I need to start a new big task I hide. I really do. I find a small conference room, hide, and work for an hour disconnected from the internet. I'm not ashamed to admit this. Hiding really works.

I'm not completely hidden. I don't cover the windows. People can find me. My immediate coworkers know where I am.

• Interviewing/Hiring Technical People: 8 registrations
• Time Management for System Administrators: 31 registrations
• "Help!  Everyone hates our IT Department!": 24 registrations

Tom will be presenting 3 tutorials and a keynote at SAGE-AU 2008. Register today!

I'm curious about "recommendation engines", the systems that enable Amazon and NetFlix to make recommendations like "People who bought _____ also bought ____". I'm conducting experiments to build such a system. To do that, I need raw data. Would you help me by filling out my survey?

I'm doing this in my spare time as a hobby. I am a computer system administrator and author but this is a side-project. I'll keep the data private and secure. I'm not collecting names or email addresses thus the data is useless to marketing companies and spammers. There is a link to a privacy policy on the survey.

All that I ask is that you answer the questions honestly.

For best results, I need to collect information from at least 10,000 people of a large variety of political, ethnic, and geographic backgrounds. Since most of my friends are in a similar political leaning, I really need help finding people outside my social circle to fill out the survey. If you could spread the word (blogs, etc.) between now and the end of June (I'm shutting off the survey on July 1, 2008).

Thanks!

I'm curious about "recommendation engines", the systems that enable Amazon and NetFlix to make recommendations like "People who bought _____ also bought ____". I'm conducting experiments to build such a system. To do that, I need raw data. Would you help me by filling out my survey?

I'm doing this in my spare time as a hobby. I am a computer system administrator and author but this is a side-project. I'll keep the data private and secure. I'm not collecting names or email addresses thus the data is useless to marketing companies and spammers. There is a link to a privacy policy on the survey.

All that I ask is that you answer the questions honestly.

For best results, I need to collect information from at least 10,000 people of a large variety of political, ethnic, and geographic backgrounds. Since most of my friends are in a similar political leaning, I really need help finding people outside my social circle to fill out the survey. If you could spread the word (blogs, etc.) between now and the end of June (I'm shutting off the survey on July 1, 2008).

Thanks!

I'm curious about "recommendation engines", the systems that enable Amazon and NetFlix to make recommendations like “People who bought _____ also bought ____”. I’m conducting experiments to build such a system. To do that, I need raw data. Would you help me by filling out my survey?

I’m doing this in my spare time as a hobby. I am a computer system administrator and author but this is a side-project. I’ll keep the data private and secure. I’m not collecting names or email addresses thus the data is useless to marketing companies and spammers. There is a link to a privacy policy on the survey.

All that I ask is that you answer the questions honestly.

For best results, I need to collect information from at least 10,000 people of a large variety of political, ethnic, and geographic backgrounds. Since most of my friends are in a similar political leaning, I really need help finding people outside my social circle to fill out the survey. If you could spread the word (blogs, etc.) between now and the end of June (I'm shutting off the survey on July 1, 2008).

Thanks!

April Showers bring May Flowers. What does May bring? Three-day weekends that make A/C units fail!

This is a good time to call your A/C maintenance folks and have them do a check-up on your units. Check for loose or worn belts and other problems. If you've added more equipment since last summer your unit may now be underpowered. Remember that if your computers consume 50Kw of power, your A/C units should be using about the same (or more) to cool those computers. That's the laws physics speaking, I didn't invent that rule. The energy it takes to create heat equals the energy required to remove that much heat.

Why do A/C units often fail on a 3-day weekend? During the week the office building has its own A/C. The computer room's A/C only has to remove the heat generated by the equipment in the room. On the weekends the build's A/C is powered off and now the 6 sides (4 walls, floor and ceiling) of the computer room are getting hot. Heat seeps in. Now the computer room's A/C unit has more work to do.

A 3-day weekend is 84 hours (Friday 6pm until Tuesday 6am). That's a lot of time to be running continuously. Belts wear out. Underpowered units overheat and die. Unlike a home A/C unit which turns on for a few minutes out of every hour, a computer-room A/C unit ("industrial unit") runs 40-50 minutes out of every hour. Something running that much has to be specially engineered.

Most counties have a 3-day weekend in May. By the 2nd or 3rd day the A/C unit is working as much as a typical day during the summer. If your computer room doesn't survive that weekend, imagine a summer full of days just like it.

To prevent a cooling emergency make sure that your monitoring system is also watching the heat and humidity of your room. There are many SNMP-accessible units for less than $100. If you detect temperatures of 38 degrees C you should be alerted. More if that rises to 40 within 30 minutes it is unlikely that the temperature will go down on its own. You can reduce some of the heat in the room by simply shutting down some non-essential machines (The Practice of System and Network Administration has tips about creating a "shutdown list"). Having the ability to remotely power off machines can save you a trip to the office. Lacking that, shutting down a machine will make it generate less heat even if it is powered up. Sitting at a "press any key to boot" prompt often generates little heat compared to a machine that is actively processing. If powering off the non-critical machines isn't enough, shut down critical equipment but not the equipment involved in letting you access the monitoring systems (usually the network equipment). That way you can bring things back up remotely. Of course, as a last resort you'll need to power off those bits of equipment too.

Having cooling emergency? Cooling units can be rented on an emergency basis to help you through a failed cooling unit, or to supplement a cooling unit that is underpowered. There are many companies looking to help you out with a rental unit.

If you have a small room that needs to be cooled (a telecom closet that now has a rack of machines) I've had good luck with a $300 unit available at Walmart. For $300 it isn't great, but I can buy one in less than an hour without having to wait for management to approve the purchase. Heck, for $300 you can buy two and still be below the spending limit of a typical IT manager. The Sunpentown 1200 and the Amcor 12000E are models that one can purchase for about $600 that re-evaporates any water condensation and exhausts it with the hot air. Not having to empty a bucket of water every day is worth the extra cost. The unit is intended for home use, so don't try to use it as a permanent solution. (Not that I didn't use it for more than a year at one company.) It has one flaw... after a power outage it defaults to being off. I guess that is typical of a consumer unit. Be sure to put a big sign on it that explains exactly what to do to turn it back on after a power outage. (The sign I made says step by step what buttons to press, and what color each LED should be if it is running properly. I then had a non-system administrator test the process.)

In summary: test your A/C units now. Monitor them, especially on the weekends. Be ready with a backup plan if your A/C unit breaks. Do all this and you can prevent an expensive and painful meltdown.

April Showers bring May Flowers. What does May bring? Three-day weekends that make A/C units fail!

This is a good time to call your A/C maintenance folks and have them do a check-up on your units. Check for loose or worn belts and other problems. If you've added more equipment since last summer your unit may now be underpowered. Remember that if your computers consume 50Kw of power, your A/C units should be using about the same (or more) to cool those computers. That's the laws physics speaking, I didn't invent that rule. The energy it takes to create heat equals the energy required to remove that much heat.

Why do A/C units often fail on a 3-day weekend? During the week the office building has its own A/C. The computer room's A/C only has to remove the heat generated by the equipment in the room. On the weekends the build's A/C is powered off and now the 6 sides (4 walls, floor and ceiling) of the computer room are getting hot. Heat seeps in. Now the computer room's A/C unit has more work to do.

A 3-day weekend is 84 hours (Friday 6pm until Tuesday 6am). That's a lot of time to be running continuously. Belts wear out. Underpowered units overheat and die. Unlike a home A/C unit which turns on for a few minutes out of every hour, a computer-room A/C unit ("industrial unit") runs 40-50 minutes out of every hour. Something running that much has to be specially engineered.

Most counties have a 3-day weekend in May. By the 2nd or 3rd day the A/C unit is working as much as a typical day during the summer. If your computer room doesn't survive that weekend, imagine a summer full of days just like it.

To prevent a cooling emergency make sure that your monitoring system is also watching the heat and humidity of your room. There are many SNMP-accessible units for less than $100. If you detect temperatures of 38 degrees C you should be alerted. More if that rises to 40 within 30 minutes it is unlikely that the temperature will go down on its own. You can reduce some of the heat in the room by simply shutting down some non-essential machines (The Practice of System and Network Administration has tips about creating a "shutdown list"). Having the ability to remotely power off machines can save you a trip to the office. Lacking that, shutting down a machine will make it generate less heat even if it is powered up. Sitting at a "press any key to boot" prompt often generates little heat compared to a machine that is actively processing. If powering off the non-critical machines isn't enough, shut down critical equipment but not the equipment involved in letting you access the monitoring systems (usually the network equipment). That way you can bring things back up remotely. Of course, as a last resort you'll need to power off those bits of equipment too.

Having cooling emergency? Cooling units can be rented on an emergency basis to help you through a failed cooling unit, or to supplement a cooling unit that is underpowered. There are many companies looking to help you out with a rental unit.

If you have a small room that needs to be cooled (a telecom closet that now has a rack of machines) I've had good luck with a $300 unit available at Walmart. For $300 it isn't great, but I can buy one in less than an hour without having to wait for management to approve the purchase. Heck, for $300 you can buy two and still be below the spending limit of a typical IT manager. The Sunpentown 1200 and the Amcor 12000E are models that one can purchase for about $600 that re-evaporates any water condensation and exhausts it with the hot air. Not having to empty a bucket of water every day is worth the extra cost. The unit is intended for home use, so don't try to use it as a permanent solution. (Not that I didn't use it for more than a year at one company.) It has one flaw... after a power outage it defaults to being off. I guess that is typical of a consumer unit. Be sure to put a big sign on it that explains exactly what to do to turn it back on after a power outage. (The sign I made says step by step what buttons to press, and what color each LED should be if it is running properly. I then had a non-system administrator test the process.)

In summary: test your A/C units now. Monitor them, especially on the weekends. Be ready with a backup plan if your A/C unit breaks. Do all this and you can prevent an expensive and painful meltdown.

April Showers bring May Flowers. What does May bring? Three-day weekends that make A/C units fail!

This is a good time to call your A/C maintenance folks and have them do a check-up on your units. Check for loose or worn belts and other problems. If you've added more equipment since last summer your unit may now be underpowered. Remember that if your computers consume 50Kw of power, your A/C units should be using about the same (or more) to cool those computers. That's the laws physics speaking, I didn't invent that rule. The energy it takes to create heat equals the energy required to remove that much heat.

Why do A/C units often fail on a 3-day weekend? During the week the office building has its own A/C. The computer room's A/C only has to remove the heat generated by the equipment in the room. On the weekends the build's A/C is powered off and now the 6 sides (4 walls, floor and ceiling) of the computer room are getting hot. Heat seeps in. Now the computer room's A/C unit has more work to do.

A 3-day weekend is 84 hours (Friday 6pm until Tuesday 6am). That's a lot of time to be running continuously. Belts wear out. Underpowered units overheat and die. Unlike a home A/C unit which turns on for a few minutes out of every hour, a computer-room A/C unit ("industrial unit") runs 40-50 minutes out of every hour. Something running that much has to be specially engineered.

Most counties have a 3-day weekend in May. By the 2nd or 3rd day the A/C unit is working as much as a typical day during the summer. If your computer room doesn't survive that weekend, imagine a summer full of days just like it.

To prevent a cooling emergency make sure that your monitoring system is also watching the heat and humidity of your room. There are many SNMP-accessible units for less than $100. If you detect temperatures of 38 degrees C you should be alerted. More if that rises to 40 within 30 minutes it is unlikely that the temperature will go down on its own. You can reduce some of the heat in the room by simply shutting down some non-essential machines (The Practice of System and Network Administration has tips about creating a "shutdown list"). Having the ability to remotely power off machines can save you a trip to the office. Lacking that, shutting down a machine will make it generate less heat even if it is powered up. Sitting at a "press any key to boot" prompt often generates little heat compared to a machine that is actively processing. If powering off the non-critical machines isn't enough, shut down critical equipment but not the equipment involved in letting you access the monitoring systems (usually the network equipment). That way you can bring things back up remotely. Of course, as a last resort you'll need to power off those bits of equipment too.

Having cooling emergency? Cooling units can be rented on an emergency basis to help you through a failed cooling unit, or to supplement a cooling unit that is underpowered. There are many companies looking to help you out with a rental unit.

If you have a small room that needs to be cooled (a telecom closet that now has a rack of machines) I've had good luck with a $300 unit available at Walmart. For $300 it isn't great, but I can buy one in less than an hour without having to wait for management to approve the purchase. Heck, for $300 you can buy two and still be below the spending limit of a typical IT manager. The Sunpentown 1200 and the Amcor 12000E are models that one can purchase for about $600 that re-evaporates any water condensation and exhausts it with the hot air. Not having to empty a bucket of water every day is worth the extra cost. The unit is intended for home use, so don't try to use it as a permanent solution. (Not that I didn't use it for more than a year at one company.) It has one flaw... after a power outage it defaults to being off. I guess that is typical of a consumer unit. Be sure to put a big sign on it that explains exactly what to do to turn it back on after a power outage. (The sign I made says step by step what buttons to press, and what color each LED should be if it is running properly. I then had a non-system administrator test the process.)

In summary: test your A/C units now. Monitor them, especially on the weekends. Be ready with a backup plan if your A/C unit breaks. Do all this and you can prevent an expensive and painful meltdown.